FREE SHIPPING ON ORDERS OVER $75 WITHIN USA!

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FAQ

Orders & Shipping

We carry all Ducabike parts that are offered.  Please click on 'Select Your Machine' on top navigation bar to begin your search. 

If you need further assistance please call or email us using the 'Contact Us' page from the navigation bar above.

Please enter your Year and Model of your Ducati in the 'Order Notes' section while placing an order for us to verify the fitment before shipping. 

You can also contact us before placing order using the 'Contact Us' link above.

For US orders over $75 shipping is Free.  For orders under $75 we charge a flat shipping rate of $7. 

Please use our shipping calculator in your shopping cart to calculate shipping for worldwide destinations.

Most orders will ship between 1-4 business days. 

We ship with FedEx 2 Day Service for orders destined within the US.

For worldwide shipments we use FedEx or USPS depending on the location being shipped to.

Return & Exchange

Items in new, unopened and unused condition can be returned within 30 days and will be subjected to a restocking fee.

DucabikeDirect does NOT charge restocking fees for returns of defective products. If you have received the wrong product or it doesn’t match what was shown on our site or we have made some other shipping error, there will be NO restocking fee and NO charge for a return label, provided the item is within its return policy period.

Please note that opened/used items cannot be returned. 

Military Discount

Yes we do!  Please visit our Military Discount page for details.

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